They do not have the customers best interest in mind and will not refund you if there are any issue. They are refusing to refund or send me a replacement even though they can clearly see from the tracking I have not received them.Do not use this company by all means. Cannot grasp the fact people wake up & decide they want to ruin other peoples life. They are just scum that steal and scam off people. I’ll update this review to a more positive one if my order actually shows up but im not holding my breath…….
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We hope to welcome you all back for more fun and special moments soon! It’s always great to hear such positive feedback, especially about our marshal, Dave. We are incredibly pleased to hear you enjoyed your recent visit to Diggerland Durham.
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- It’s wonderful to hear that your whole family had such a fantastic day out at Diggerland.
- People highlight the excellent service provided by the staff, who are described as polite, supportive, friendly, and patient.
- Very good rides, I loved it.
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- Hay Jake,Thank you for this magnificent 5-star review!
Avoid. No vapes delivered, multiple follow-ups ignored.
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Even the teenagers spoke of how much they enjoyed it We didn’t try the food as took a picnic with us but plenty of benches and space around to enjoy this comfortably. Staff were amazing on each ride and so patient with supporting grandma onto the rides. Must admit I was reserved about what the teenagers would be able to do but can honestly say an amazing day out for all the family. The person at the desk refused a refund and treated us like idiots. In the normal course of events the tokens are not refundable.
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Staff were fantastic with my unsure 4 yr old nephew ( and myself for some of it lol)The shop staff also were fantastic helping with taxis and adviceThe park what can I say awesome has everything,… Brilliant day out with my grandchildren, not sure who enjoyed it the most. Despite this, many still feel that the cost is justified by the overall experience and fun.See more People highlight the excellent service provided by the staff, who are described as polite, supportive, friendly, and patient. So if I made an order and payed more money they would happily replace it but because I’ve refused to order more they are refusing to refund or replace. They’re scum bags do not waste your time or money.
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Took my 2 children over the age of 9 and they had an amazing time. We will inform the Franchise Owner and Catering Manager of your feedback.We hope we might welcome you back again on a drier visit.Best wishes,Diggerland Staff were very helpful and pleasant on the rides.
- So much to do for children and adults, we spent 6 hours digging, driving and going on rides.
- Good selection of games and the bonus offers are very generous.
- Hi Angela,We’re really pleased to hear that your older children had an amazing time at Diggerland.
- The rides were great and our three generations all had fun stacking tyres, driving a landrover, digging holes and scooping ducks.
- Kind staff to help,Most rides were free and yummy food.You can drive a digger and I quite liked it.
They stole money off me last time & I went to order off this site and didn’t realise they are connected. Wish I’d checked these reviews out first! Most of the positive reviews are most likely fake. I will be reporting this to trading standards as clearly this company take people’s money and never actually send anything out. Hasn’t replied to negative reviews
Took my 2 children over the age of 9…
Their customer service is shocking too. I need to return the broken vape for their technical team to check the vape. I then recieved a reply to state they will not refund or replace the vape. I responded I would not be making another order as it was a 1 time order as a gift and would just like the broken vape replaced.
It’s fantastic to know that our team made you feel welcome and that everyone enjoyed the rides and activities, from tyre stacking to hooking ducks! We’re thrilled to hear you had such a fantastic day at Diggerland and that both you and your daughter enjoyed all the digging, driving, and rides on offer. I was extremely wary with the reviews but item was not Instock I received my money back 2 days later and good communication.
Thanks Tomi Tickets for making our first Premier League match a great experience. Had an amazing time at Stamford, was nice experiencing hospitality for the first time and definitely won’t be the last! Great customer service, Empire Throne Casino very easy communication. The staff are very helpful! Fantastic experience booking hospitality packages through Tomi Tickets.
The ride staff were all welcoming and patient w… We visited Diggerland, Devon yesterday and had a brilliant day out. Very helpful instructors, had lots of fun testing out the controls in a large digger. Once concern regarding the diggers that scooped up the dirt , it was very windy and the dirt created a very dusty a… Loved all the digger experiences and the Police car . Fantastic day family day out.
